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BMW OF NORTH AMERICA,
INC. Auto Factory Warranty:
Every Certified Pre-Owned BMW is backed by a special BMW Protection Plan which provides coverage on the car for up to two years or 50,000 miles (whichever comes first) from the date of expiration of the 4-year/50,000 mile BMW New Vehicle Limited Warranty.1 1Subject to all terms, conditions and exclusions of the Plan as in effect on February 1, 1999. See your BMW center for complete details. The Certified Pre-Owned BMW Warranty protects you against defects in materials or workmanship for a wide range of vehicle components. The Warranty is administered by BMW of North America, LLC, ensuring that covered repairs are performed by BMW-trained technicians using only genuine BMW replacement parts. And, since this is a BMW-backed program, you won't have to wait for a third-party adjuster to decide whether your repair is covered, Your BMW center can make the determination right on the spot. Although the Certified Pre-Owned BMW Limited Warranty is extremely comprehensive, it is not an extension of the original 4-year/50,000 mile New BMW Vehicle Limited Warranty. The Certified Pre-Owned BMW Limited Warranty takes over when the BMW New Vehicle Limited Warranty expires, and the coverage it provides is somewhat different from the new car warranty.
In general: The Certified Pre-Owned BMW Limited Warranty is designed to protect owners from defects in materials and workmanship on covered parts and components. The broad coverage includes the parts and systems listed below except where specifically noted in the "What is Not Covered" section of The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (available for examination at your BMW center):
What is Not Covered Upkeep Items: Maintenance; engine, transmission, and body adjustments; wheel alignment, balancing or rotation; wiper blade inserts; engine drive belts; spark plugs; filters; fuses; all batteries; all hoses and clamps (except air conditioning and power steering); oils, lubricants, fluids, refrigerants and coolants (except as required in the course of a covered repair); brake pads and rotors; brake shoes and drums; manual transmission clutch assemblies; suspension dampers (shock absorbers/strut elements); exhaust systems; tires. Wear and Tear: All wear and tear items as defined in The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (including all suspension parts and components). Body and Interior: Paint; glass; headlamps; bulbs (except instrumentation); mirrors; lenses; body and chassis; body seals and gaskets; interior and exterior trim, moldings, and fasteners; upholstery, headliner, carpeting, floor and trunk mats; convertible top (all components except electronics); air or water leaks; wind or body noises; wheels; damage due to rust, corrosion, or contamination, except as covered by the BMW New Vehicle Rust and Corrosion Perforation Warranty. Accessories: Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; non-original equipment parts, components or accessories. Other Terms and Conditions Handling Charge: There is a $50.00 handling charge (per repair visit) that must be paid by the customer for any repairs covered under the terms of the Certified Pre-Owned BMW Limited Warranty. Transfers: The Certified Pre-Owned BMW Protection Plan is fully transferable from the original Certified Pre-Owned BMW purchaser or lessee to subsequent owner(s) or lessee(s). Repair Services: While you may elect to use a non-approved
repair facility for maintenance or repairs, BMW is not obligated to pay
for any such repairs (even if covered under the Certified Pre-Owned BMW
Limited Warranty). To obtain service under the Certified Pre-Owned BMW
Limited Warranty, the vehicle must be delivered to an authorized BMW center.
Moreover, the Certified Pre-Owned BMW Limited Warranty does not cover
additional expenses related to a breakdown such as, but not limited to,
car rental, lodging expenses, loss of pay or telephone charges, except
as covered by BMW Roadside Assistance. Certified Pre-Owned Certification Only the best pre-owned BMWs qualify for the Certified Pre-Owned BMW Vehicle Program. To be eligible for enrollment in the Certified Pre-Owned Vehicle Program, a late-model vehicle must be in service for at least six months or have more than 6,000 miles but less than 60,000 miles on the odometer. They must pass an extensive examination — a thorough and rigorous inspection by BMW factory-trained technicians. They inspect the vehicle for safety, performance and wear. If something is not right, it is fixed. If it cannot be fixed, the car cannot become a Certified Pre-Owned BMW. Certified Pre-Owned Road Side Assistance Even the most reliable and durable automobile may someday need roadside attention. Should this happen, BMW Roadside Assistance is ready to help. The BMW Roadside Assistance program reflects BMW's commitment to your complete satisfaction with the BMW ownership experience. It is available for U.S.-version BMWs that are covered by the New Vehicle Limited Warranty or Certified Pre-Owned BMW Protection Plan. Assistance extends to all 50 states, Canada and Puerto Rico, 24 hours a day, 365 days a year. This program provides towing, lock-out service and on-site assistance during the original New Vehicle Limited Warranty or Certified Pre-Owned BMW Protection Plan. Additionally, the program provides for towing your vehicle to the nearest authorized BMW center in the event of an accident; custom trip-routing services (maps and itineraries); and even provides trip interruption benefits for mechanical breakdowns when you are 100 or more miles from home. BMW Roadside Assistance is provided through Cross Country Motor Club, Inc., Boston, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming, where services are provided by Cross Country Motor Club of California, Inc., Boston, MA 02155. Full details on BMW Roadside Assistance are provided in the Warranty Booklet, which all purchasers of new BMW automobiles and motorcycles receive from BMW of North America, LLC after taking delivery. Owners of Certified Pre-Owned BMWs can find full details about BMW Roadside Assistance in their Consumer Information Statement, which was provided by their BMW center at the time of delivery. Vehicles not covered by the Certified Pre-Owned BMW Protection Plan can, for a nominal fee, purchase the BMW Service Card that extends this service after expiration of the New Vehicle Limited Warranty for as long as you wish. The toll-free Roadside Assistance number is: 800-332-4BMW (800-332-4269) Contact Office: ALABAMA, ARKANSAS, FLORIDA, GEORGIA, LOUISIANA, ALASKA, ARIZONA, CALIFORNIA, COLORADO, HAWAII, IDAHO, CONNECTICUT, DELAWARE, MAINE, MARYLAND, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MICHIGAN,
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